DVA Rehabilitation Appliances Program (RAP) Notification

As a valued Diabetes Shop DVA Customer, We would like to update you on recent development in our partnership with DVA.

DVA has advised us that items ordered from the Diabetes Shop will no longer be funded under the RAP after 23 June 2023.

We understand that DVA has sent you a letter regarding this change. The letter also contained information about how you can access DVA funded National Diabetes Services Scheme (NDSS) consumables and diabetes support products through the RAP in the future. If you have not received this letter, or would like further information, please contact DVA General Enquiries on 1800 VETERAN (1800 838 372) or email RAP.Program.Management@dva.gov.au.

Thank you for choosing to access your RAP-funded items through the Diabetes Shop and we hope you will continue to benefit from the great range of products available on our online retail shop. While funding through RAP will cease, all the products you’ve previously accessed will continue to be available for purchase, as well as other products to help you live well with Diabetes. You can also access our free shipping offer for Diabetes Australia Members.

We offer a no fuss -straight to your door - service, and pride ourselves on only selling high-quality and reliable products. We will also shortly be starting a subscription service with a ‘set and forget’ option for some of the items you need regularly.

We wish you all the best and hope to see you again on the Diabetes Shop.