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How to inject your diabetes medication: The 5 Golden Rules

Always inject into the healthy fatty layer under your skin1 For your medication to work properly, it needs to be inje...

Our Diabetes Educator answers your questions

My blood glucose levels are playing up at night. Max called me the other day because his blood glucose levels when he w...
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Terms & Conditions
General Conditions for purchases;
  1. Delivery and returns – Delivery of your goods can take up to 10 business days (please allow up to 10-14 days in remote areas and busier seasonal periods such as Christmas), if your delivery does not arrive in this time please contact us at or call on 1300 776 388 with your order number. regrets that they are NOT permitted to exchange or refund NDSS products incorrectly ordered by Registrants. products may be authorised to be returned within the Final Inspection period if in as new condition and unopened. Purchaser may be required to organise and fund transport costs.
  2. Price and payment – reserves the right to cancel and refund an order prior to dispatch. Discrepancies may include incorrect pricing or out of stock items.
  3. Final inspection – All Goods are received, subject to Purchasers inspection, within 5 business days of receipt at the delivery address, any unsatisfactory goods must be reported to the seller within this period or are accepted as being in a satisfactory condition by the purchaser. Upon return of Goods, the Seller will:(a) replace/rectify the rejected Goods within 14 calendar days;(b) reimburse the Purchaser for the price paid (for goods only) and any costs associated with the return of the Goods.(c) Purchaser may be required to return goods at their own cost. (d) We only offer refunds on BGL Test Strips if the strips are faulty, if you are eligible for the NDSS subsidy and purchase full priced BGL Test Strips you are not eligible for a refund.
  4. Warranties – The Seller warrants the Goods or Services will conform to their description and be of good and saleable quality. All warranties sit with the manufacturers. No Additional Warranties are given for NDSS products.
  5. Privacy – respects your right to privacy. Your personal information will only be used for the purposes of and for the purpose for which it is provided. It will not be disclosed to any third party without your express consent. A full copy of (Diabetes NSW’s Privacy Policy) can be obtained at All personal information is protected by the Commonwealth Privacy Act 1988.

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