General Conditions for diabetesshop.com purchases;
Delivery and returns – Delivery of your goods can take up to 10 business days (please allow up to 10-14 days in remote areas and busier seasonal periods such as Christmas), if your delivery does not arrive in this time please contact us at firstname.lastname@example.org or call on 1300 776 388 with your order number. diabetesshop.com regrets that they are NOT permitted to exchange or refund NDSS products incorrectly ordered by Registrants. diabetesshop.com products may be authorised to be returned within the Final Inspection period if in as new condition and unopened. Purchaser may be required to organise and fund transport costs.
Price and payment – diabetesshop.com reserves the right to cancel and refund an order prior to dispatch. Discrepancies may include incorrect pricing or out of stock items.
Final inspection – All Goods are received, subject to Purchasers inspection, within 5 business days of receipt at the delivery address, any unsatisfactory goods must be reported to the seller within this period or are accepted as being in a satisfactory condition by the purchaser. Upon return of Goods, the Seller will:(a) replace/rectify the rejected Goods within 14 calendar days;(b) reimburse the Purchaser for the price paid (for diabetesshop.com goods only) and any costs associated with the return of the Goods.(c) Purchaser may be required to return goods at their own cost. (d) We only offer refunds on BGL Test Strips if the strips are faulty, if you are eligible for the NDSS subsidy and purchase full priced BGL Test Strips you are not eligible for a refund.
Warranties – The Seller warrants the Goods or Services will conform to their description and be of good and saleable quality. All warranties sit with the manufacturers. No Additional Warranties are given for NDSS products.